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Manager, Food Safety & QA job in Plano

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Texas (TX), Plano
Employer:  Yum! Brands
Job Ref:  383619
Country:  United States
City:  Plano
State:  Texas (TX)
Company Summary
Yum! Brands, Inc., based in Louisville, Kentucky, has nearly 43,000 restaurants in 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. The Company's restaurant brands - KFC, Pizza Hut and Taco Bell - are the global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over six new restaurants per day on average, making it a leader in global retail development.

Since our spin-off from PepsiCo in 1997, Yum! Brands has become a truly global company going from approximately 20 percent of profits coming from outside the U.S. to almost 65 percent in 2015. We're a leader in global retail development, opening on average over six new restaurants per day worldwide.

We're proud to be the worldwide leader in emerging markets with nearly 17,000 restaurants, nearly twice as many as the nearest competition. With about 2.5 restaurants per million people in the top 10 emerging markets, compared to 57 restaurants per million in the U.S., we are on the ground floor of global growth.

Our goal is to continue to build three global, iconic brands that people trust and champion. We are evolving KFC, Pizza Hut and Taco Bell into more relevant, engaged, connected and caring global brands. We will focus on sharper brand positioning and insight-driven marketing programs by concentrating on these key areas: more product customization, more transparency, leading innovation and more engagement through social media and digital. We also remain focused on the three keys to driving shareholder value: new-unit development, same-store sales growth and generating high returns on invested capital.

Importantly, we're extremely proud of our associates around the globe and the unique culture we've built, one that's filled with energy, opportunity, and fun. We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background. Yum! Brands is a place where anyone can, and does, make a difference.

Job Description
The Manager, Food Safety & QA is a foundational element of Yum!'s Food Safety Governance Framework and plays an essential role in publishing, communicating, coaching and planning for worldwide adoption of Policy and Standards. Critical accountabilities for this role include assisting Business Units with problem solving, crisis management and authority to adopt alternative standards, where appropriate. Additionally, this role carries the responsibility for collation and analysis of reports from around the globe on Yum!'s Food Safety compliance status and performance trends.

Key Responsibilities:
The global markets for both KFC and Pizza Hut are diverse and complex. Local teams within Brands and Business Units rely upon Yum QA to provide Policy, Standards and Measurement Tools/Metrics to catalyze achievement of full compliance in both the supply chain and within restaurant operations.
  • Provide direct feedback and insights on Brand/Business Unit status to the Chief Food Safety Officer
  • Be a champion of Yum! Food Safety 'Trust in Every Bite...' program
  • Deliver coaching and training to International Business Units on topics including but not limited to: Yum! Policies & Standards, Crisis Management, FSCC, Ingredient Risk Classification, General On-boarding
  • Represent and be an advocate for International teams during development and review of global policies and standards
  • Actively share best practice and know how with global community via calls, YumNet, e-conferences, market visits
  • Coach, using principles of risk assessment, Business Units and Global Brand teams (food innovation, development, operations) through unique business challenges ensuring food safety is never compromised
  • Provide clarity, using scientific rationale and knowledge of our operations, on Restaurant Food Safety Standards (including Food Safety Compliance Check audit) to Business Units, global Brand Operations teams, Yum! Internal Audit team
  • Partner with International QA Director by supporting priorities & goals aligned upon by Business Units and International Director
  • Develop reports on global farm to fork Food Safety compliance and performance metrics for senior leadership on, at a minimum, quarterly basis
  • Lead the relationship, including training and ongoing calibration, with Global 3 rd party FSCC Lead Auditor
  • Represent Yum! QA at industry events and explore new technologies, approaches to Food Safety that could benefit

Minimum Requirements
Knowledge and Skill Requirements
  • Bachelors Degree, Masters Degree is a plus
  • Qualified in a technical, scientific discipline relevant to food production and preparation
  • Minimum of seven years of successful achievement in food production or food service environments involving the need to work through influence across functions with competing priorities.
  • Flexible in ensuring availability to customers through daily calendar management and travel schedules.
  • Receptive to opportunities for short term overseas assignments in order to drive team credibility and individual development.

ref: (383619)
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