Associate Director, Career Center job in Milwaukee

Posting Number 201103959
Position Title Associate Director, Career Center
State
Employment Status Full Time
Position Status Regular
If Limited Term (End Date of Assignment, Project, or Grant)
Position Type Staff
Job Family Student Support, Advising, and Career Development
Position Overview
Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view the 2024 Total Rewards Guide.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Associate Director provides strategic leadership and direction for the career counseling team, ensuring student and alumni career development initiatives contribute to a consistent career education experience for all. Using proactive, strengths-based supervision, facilitates quality delivery of career advising and services by reviewing data related to student engagement in career development and implementing change to improve career outcomes. In collaboration with campus career partners from the seven campus colleges and Graduate School, will drive ongoing progress in the coordination of campus-wide career education initiatives, with an emphasis on majors lagging institutional outcomes benchmarks. As part of the Career Center leadership team, will develop and execute a comprehensive career education strategy in alignment with the Career Center’s strategic plan.
Duties and Responsibilities
1. Manage Career Counselors and Graduate Assistants
Responsible for the supervision of staff which includes but is not limited to hiring, terming, disciplinary actions, performance management, staff development, etc.
Hire, supervise, evaluate, and address performance improvement of Graduate Assistant Student Career Advisors.
Manage Career Counselor team in implementation of career education/development initiatives including, but not limited to, research, development, and use of modern career advising techniques grounded in student development theories and career development theories; planning of intentional career programming; and proactive relationship building, collaboration with, and support of new and existing campus career partners.
Drive progress and support Career Counselors in their work with focus majors to continually improve first destination outcomes, particularly in majors lagging institutional benchmark.
Train and provide regular professional development opportunities for the career counselor team to maximize career preparation outcomes for students and alumni in all phases of career development and preparation.

2. Career Center Leadership
Support Center leadership and strategy by serving as part of the Career Center leadership team, taking responsibility for driving collaborative efforts between the Center and academic departments to work toward the strategic goal of providing a consistent career education experience for all Marquette students.
Lead Center daily operations in absence of director.

3. Data & Assessment Initiatives of Career Center
Gather, analyze, and report data on student activity and satisfaction related to Career Center; prepare data related to student engagement with the Career Center and outcomes for further analysis by director, staff discussion, and inclusion in Career Center annual report.
Demonstrate ability to gain proficiency in use of Handshake analytics and Lightcast Analyst to support work of Career Counselors.
Coordinate First Destination Survey data collection with the Assistant Director, Employer Relations, the Office of Institutional Research and Analysis, and college representatives; remain informed of best practices for First Destination data collection including NACE standards and data collection methods.
Analyze First Destination data by major and develop strategy with career counselors to work intentionally with focus major faculty and students to maximize First Destination outcomes.
Manage, analyze, and report all learning outcome assessment for Career Center.

4. Build Positive Working Relationships with Various Constituents
Demonstrate authentic support of diversity initiatives and advocacy by acting as a visible champion within the campus community and participating in the exchange of resources related to diversity issues.
Volunteer on various campus committees to contribute to the university community.
Conduct outreach to faculty and staff on campus to further career education efforts within the university.
Collaborate with faculty, staff, and Career Center Assistant Director, Employer Relations to strategize employer outreach in areas of greatest student need.
Connect with career professionals across the state, region, and nation to share ideas and remain on the cutting edge of career initiatives.

5. Conduct Administrative Tasks
Manage all appointment type and drop-in organization within Handshake.
Manage inventory of assessment instruments including Myers-Briggs Type Indicator, Strong Interest Inventory, and CliftonStrengths.
Create and revise the Center processes and procedures as needed. Also responsible for enforcing these policies.
Contribute to maintenance and organization of Career Center SharePoint and Teams sites.
Perform other administrative tasks as assigned.

6. Oversee Implementation of Career Center Student Employee Experience
Mentor career counseling team members who oversee student employees and interns to ensure meaningful work experience.
Lead student performance appraisal process; mentor career counseling team members throughout process

7. Provide Career Services to Various Audiences
Demonstrate proficiency in all career counseling topics including career exploration and decision-making; interest, skill, and work values identification/development; internship, job, graduate/professional, post-graduate service search; resume/curriculum vitae, cover letter, personal statement writing, interviewing, and other career topics.
Conduct individual career counseling appointments with students and alumni at all stages of career development. Administer and interpret assessment instruments including Myers-Briggs Type Indicator, Strong Interest Inventory, CliftonStrengths, and various informal online assessment tools.
Plan career-related programs for students and/or faculty with alumni and/or employer participation.
Present workshops to students, alumni, faculty, and parents on various career services and career development-related topics.

8. Perform other duties and responsibilities as required, assigned, or requested; willingness to work occasional evenings and weekends.
Required Knowledge, Skills and Abilities
Master’s degree in Student Affairs, Counseling, Social Work, or related field

GCDF or CCSP or equivalent credential demonstrating proficiency in career development or willingness to complete within first year in job role

A minimum of 3 years of Career Counseling/Coaching/Advising required.

A minimum of 1 year of supervisory experience of student or professional staff.

Proficient in use of Microsoft Office (Word, PowerPoint, Excel)

Ability to learn SharePoint; Qualtrics; Smart Classroom technology; and Handshake (online career platform) including ability to troubleshoot and/or report problems.

Motivate, organize, and delegate work by leveraging the strengths of individuals; use empathetic skills and a positive attitude to guide and influence others while reaching a shared goal through adaptability and effective decision-making.

Articulate thoughts and express ideas effectively using oral, written, and non-verbal communication skills as well as listening for meaning to gain understanding in person and in writing.

Build and maintain collaborative relationships to work effectively with others in a team setting through shared responsibility, empathy and respect; seek and appreciate the viewpoints of those from diverse cultures, races, ages, genders, religions and lifestyles.

Exercise sound reasoning to analyze issues, synthesize information, make decisions and solve problems; the ability to think critically and strategically to develop original ideas and innovative solutions.

Demonstrate integrity, resilience, accountability and ethical behavior; the ability to take initiative, maintain effective work habits (prioritize, plan, organize, and manage work) to produce high quality results and project a professional presence.

Understanding and commitment to the goals and mission of Marquette as a Jesuit Catholic university
Preferred Knowledge, Skills and Abilities
Certified CliftonStrengths Coach, Myers-Briggs Type Indicator Certified, Strong Interest Inventory Certified

5 years of College Career Counseling/Coaching/Advising experience.

3 years of supervisory experience.
Department Career Services Center