Manager, Outreach & Operations job in Highland Heights

Working Title Manager, Outreach & Operations
Department Grant County Center
Compensation Title Manager, Outreach & Operations
Position Number 30000559
Position Status Grant
Work Schedule
Monday – Friday full time
Hours per Week 37.5
Months per Year 12
Commitment to Inclusive Excellence
Northern Kentucky University (NKU) seeks excellence by enriching its educational environment and culture through the diversity of its administration, faculty and staff and by embracing inclusiveness, equity, and global awareness in all dimensions of its work. NKU is an Equal Opportunity/Equal Access/Affirmative Action institution. We encourage applications by members of diverse groups and by persons with a demonstrated commitment to issues of diversity and experience in achieving goals relative to inclusive excellence.

Purpose of Position
The Manager, Outreach and Operations plays a vital role in developing and implementing outreach strategies specifically designed to increase pre-nursing and BSN student enrollments at the NKU Grant County Center.

This involves developing comprehensive plans to attract prospective students, engage with local schools, employers and community groups to establish meaningful partnerships and ultimately contribute to the center’s enrollment objectives.

In addition to the focus on outreach, also provides daily management of all operations at the Center, including oversight of course schedule, faculty needs, student support services, community relations, and facility upkeep.
Primary Responsibilities
Cultivate and manage external relationships with schools, employers, and community groups to foster collaborative partnerships and enhance outreach initiatives

Manage the daily activities and administrative staff at the Grant County Center, ensuring smooth and efficient functioning of the center’s activities.

Guide prospective and existing students through the enrollment process, collaborating with other NKU departments and Educational Outreach staff to provide comprehensive guidance and support.

Support academic success for student enrolled at Grant County Center by offering success-coaching to incoming freshmen students
Qualifications
Bachelor’s degree preferably with a major in Education, communication, public relations, organizational leadership

Excellent collaboration, written and oral communication and guidance skills to support and assist prospective and existing students

Ability to engage with various levels including community organizations, NKU faculty, students, and maintain effective communication channels

Ability to solve problems with little or no direction, customer service expertise, strong managerial experience and skills.

Familiarity with MS Office Suite of Applications and SAP preferred.
Minimum Education Bachelor's Degree
Preferred Education Master's Degree
Minimum Experience 5 years
Salary $46,017 Minimum
Pay Grade S71
Posting Detail Information
Requisition Number 2024S2011