Director, Advancement Services job in Westfield

Campus Title: Director, Advancement Services
State Job Title: Director
Department: Institutional Advancement
Job Code: HA6000
FLSA Status: Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full-time Permanent
Timeframe: 52 Weeks
Shift: Monday-Friday (Occasional night or weekend for WSU sponsored event)
Regular Days Off: Saturday and Sunday
Supervision Received: Reports to the Vice President of Institutional Advancement
Supervision Exercised: Administrative Assistant I, student interns and contract employees
Salary: $88,000.00-$93,000.00 (Salary to Commensurate with education and experience)

General Statement of Duties:
The Director will lead and train the advancement services team to ensure data integrity and timely reporting of the fundraising operation. Further, the Director will serve as an expert and a resource for the entire Institutional Advancement team providing trainings and guidance around the customer relationships management (CRM) system.
Duties and Responsibilities:
Duties include but not limited to:
Essential:

Oversees and maintains constituent records and data within the Advancement database accurately and in a timely manner, including:

Performs audits and ensures integrity of the database.
Routinely imports data from accessory software platforms into Raisers Edge.
Provides CRM database queries, exports and reports to extract, analyze and report data to the fundraising team
Imports each graduating class in a timely fashion into donor software.
Generates reports and lists for all advancement related programming, mailings, and events.
Develops queries to respond to University philanthropic initiatives ensuring accuracy of data generated.
Management of gift processing and acknowledgment procedures, including all giving reports.
Creates and updates policies and procedures for data entry consistency and data integrity.
Responsible for all Advancement database training for staff of the Division of Institutional Advancement and others as needed.
Responsible for the hiring and management of all student interns and employees for the smooth operation of data management and the maintenance of data integrity.
Lead prospect management meetings with the Major Gift team and the VP of Institutional of Advancement to provide move management strategies for the institution's highest-capacity donors
Responsible for oversight of prospect research, including:

Management of prospect management research tools.
Provide annual (or as needed) wealth screening through IWave (or other platforms) for the Major Gift team and President's office
Responsible for data mining, prospect research and data analysis.
Identification of new and prospective individual major donors through rating prospects', ability and inclination to provide philanthropic support.
Monitor a variety of on-line and printed sources of information to identify and qualify new prospective donors.
Creation of clear and concise prospect profile summaries that analyze and evaluate a prospect's biographical, business, and financial resources.
Participate in prospect management meetings, as appropriate.
Oversees Institutional Advancement communications with academic and administrative departments and external constituents.

Responsible for management and final review and distribution of mailing lists to mailroom and mail houses.
Works closely with Annual Giving Coordinator on accuracy and distribution of mailing lists with third party vendors.
Manages information requests for Institutional Advancement related data from the campus community.
Works closely with other divisions on communication and database management and updates of Advancement constituent records.
Effectively collaborates cross-divisionally to meet and exceed goals and priorities of the University and the Institutional Advancement division.
Serves as contributor to Institutional Advancement's online presence, including:

Assists with content administration of Institutional Advancement related social media sites as needed.
Facilitates transactional forms for event registration, and online giving and payments in coordination with vendors and appropriate departments on campus.
Organize and lead learning sessions to train Institutional Advancement staff on the various aspects of the CRM and other technology platforms to provide them with the tools to effectively manage the data they need.
Other duties as assigned.

Requirements:
Required Qualifications:

Bachelor's degree; master's degree preferred.
2-3 years of experience with database management, preferably in a higher education or non-profit setting.
3-5 years of higher education experience preferred.
Knowledge and understanding of technical fundraising concepts and techniques.
Extensive experience in web development/CMS and information and database management products, such as Blackbaud Raiser's Edge.
Experience with web development/CMS desired
Proficiency with social media platforms and internet technologies.
Excellent written and oral communication skills.
Strong organizational skills.
Self-starter who is able to work with all levels of personnel, exercise sound judgment over project priorities, and represent the University in a professional manner.
Desire to work as a member of a fast-paced team