Writing Center Coordinator job in Baltimore

Posting Details
Classification Information
FLSA Exempt
Position Information
Position Title Writing Center Coordinator
Regular/Contingent Regular
Full or Part Time Full Time
Standard Hours 40
Job Description
The goals of the Eagle Achievement Center are to promote student academic success, increase retention, and provide services to empower student development. The writing Lab Coordinator oversees the tutoring and services to promote knowledge, skills, and abilities related to writing skills. This position directly supervises student staff tutors. This position collaborates with academic departments and faculty to promote tutoring and obtain syllabuses to prepare for demand and resources. The coordinator is well-versed in resources and support services within the Eagle Achievement Center and throughout the campus to support students in need of additional support.

ESSENTIAL RESPONSIBILITIES:
Provide supervision and leadership to student para-professional staff tutors providing peer tutoring.
Assist in development of peer tutoring training and preparation.
Provide support through personal tutoring, coaching, assignment consultations, and community workshops.
Work with students to gain skills, tools, and resources necessary to build confidence in writing and research skills.
Provide direct synchronous and asynchronous writing support to students including addressing topics of academic writing, creative writing, business writing, presentations, and citations.
Assist in data preparation of utilization of the Writing lab.
Monitor best-practices in the areas of responsibility to continuously adapt and refine offerings to students.
Facilitate student engagement by recommending resources, conducting referrals, and supporting overall services of the Eagle Achievement Center.
Facilitate high quality engagement that promotes academic success and student satisfaction for all undergraduate students; especially high performing students.
Participate in Eagle Achievement Center sponsored programs and events.
Assist in execution of policies, procedures, reporting, and assessment of assigned retention initiative.
Other duties as assigned.
Required Qualifications
EDUCATION:
Bachelor’s degree in Writing, English, Literature, or a related field.
Master’s degree preferred.

EXPERIENCE:
Minimum of three years’ experience in tutoring or student support, specifically in writing.
Experience in providing services and support for traditional and non-traditional students, and experience working with exploratory/undecided students.

KNOWLEDGE, SKILLS, AND ABILITIES:
Student centered, self-starter with working knowledge of writing and tutoring pedagogy.
Strong critical thinking, communication, and interpersonal skills.
Ability to work as a team member and independently while developing strong collaborative relationships with colleagues, students, student services, and academic services units.
Ability to exercise excellent professional judgment and discretion, making decisions on a regular basis that impact student welfare and success.
Ability to work with students of diverse backgrounds.
Ability to work under minimal supervision to meet deadlines, manage multiple tasks, and prioritize duties.
Knowledge of student development and resources to promote student success.
Ability to maintain highly confidential information.
Excellent knowledge of Microsoft Office Suite programs.

Preferred Qualifications
Conditions of Employment
PHYSICAL DEMANDS OF POSITION:
Occasional evening and weekend work for extra tutoring hours at midterm, finals, etc.
Occasional travel required for retention initiatives and professional development.
Ability to lift and carry small parcels, packages, and other items as needed for outreach to students and retention programs and events.

Position Detail Information
Position Detail Information
Posting Number ST2024-0029