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Political Operations Assistant job in Somerville

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Massachusetts (MA), Somerville
Employer:  ActBlue
Country:  United States
City:  Somerville
State:  Massachusetts (MA)
Zip Code:  02144

Political Operations Assistant

The Customer Service Team’s role is to serve as the front line of support for ActBlue. Team members are the chief brand ambassadors to ActBlue’s many thousands of donors and campaign and organization users. The Political Operations Assistant will be a member of a small team that will primarily be working with the many campaigns and organizations that use our tools, as well as helping ensure that internal team systems are run efficiently.


This is an entry-level position on the Customer Service team. This person will be responsible for helping with the initial ActBlue account onboarding for many different types of organizations and ensuring that the disbursement of funds to the organizations that use our tools is carried out efficiently. The successful candidate must be detail-oriented with an analytical eye. This position involves handling sensitive financial information, so discretion and good judgment are a necessity.


Coordinate the distribution of checks to the thousands of campaigns and organizations using our tools.
Monitor incoming account setup submissions and exercise judgment in scheduling/prioritizing work.
Guide campaign and organization admins through the account setup process, keeping records organized.
Aid campaign and organization finance staff who need assistance reconciling their financial reports.
Field general customer service questions from campaign and organization administrators.
Assist in keeping our internal directory organized.


Excellent organizational skills
Exceptional attention to detail — you should sweat the small stuff
Proficiency in online communication — concision and clarity are key!
Genuine desire to be helpful
Ability to troubleshoot creatively
Passion for improving efficiencies within systems
Strong computer skills
Excitement about our mission of empowering grassroots donors and increasing participation in our democracy and society. We love what we do, and you should too!


ActBlue’s office is located in Davis Square in Somerville, MA, just a few blocks from Boston’s MBTA Red Line train. This posting is for a full-time salaried position centered in our office. We offer a competitive salary and a generous compensation package, which includes commuter benefits, fully paid health, dental, and vision insurance, an employer-sponsored 401k contribution plan, and a flexible time off policy.


To apply, please send a resume and cover letter to Please send all documents as PDFs, and include “Political Operations Assistant” in the subject line. Candidates will be contacted if selected for an interview. We look forward to hearing from you!

ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, disability, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

ActBlue cannot at this time sponsor work visas.

Job Category:  Non-Profit
Position type:  Full-Time
Company Name:  ActBlue
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