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Project and Portfolio Manager job in Albany

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New York (NY), Albany
Employer:  University at Albany
Country:  United States
City:  Albany
State:  New York (NY)
Zip Code:  12222

About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,300 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:
The University at Albany is seeking a highly-qualified candidate to fill the role of Project and Portfolio Manager (PPM), within the division of Information Technology Services (ITS). The PPM has a critical role in establishing the work management framework for the Division of Information Technology Services. A key advisor to the ITS leadership team, s/he drives the vision and direction for managing the projects, services and work management processes across the entire portfolio. The PPM will lead the development of the Division's new Project Management Office and will facilitate the on-going analysis and review of all projects and services.
The Project and Portfolio Manager (PPM) is responsible for defining and developing the underlying framework that drives project and service management, as well as portfolio and work reporting for all of ITS. This includes oversight for management standards and procedures, planning the development and implementation of all project efforts, and establishing best practices across the organization. Responsibilities include: (1) creating and maintaining the ITS service portfolio; (2) creating and maintaining the ITS project portfolio; (3) creating and maintaining the ITS work management framework; and (4) leading the central Project Management Office (PMO), including staff supervision. The PPM is part of the Office of the VP/CIO's Strategic Engagement and Central Business Office, and reports to the Assistant CIO for Strategic Relations/Chief of Staff.
Duties and responsibilities
• Establish and manage the full portfolio of services, projects, and work management framework in concert with the ITS leadership team
• Work across the organization to develop definitions, descriptions, processes, and workflow across all ITS services
• Facilitate the continuous review of the ITS portfolio to ensure allocations and priorities are in alignment with the University and ITS missions, imperatives and goals
• Proactively monitor and share key performance indicators (KPIs) to ensure the portfolio is meeting the needs of ITS and its customers
• Assess and report on the collection of decisions, activities, performance, issues and risks across the ITS portfolio
• Implement, maintain, and continuously improve the framework, methodology, systems and processes for portfolio management
• Oversee all templates and technologies that support foundational process maps, procedures, and transparent reporting processes for projects and services
• Work closely with ITS leadership, project managers and service owners to ensure that all project, portfolio, and service processes are followed and promulgated across the organization
• Select, prioritize, balance and decommission portfolio components to ensure strategic alignment across ITS and the University
• Manage the IT service portfolio as the system-of-record for identifying new services, changes to existing services and/or projects and ensure alignment with the University mission
• Assist in shaping and promulgating a customer service mindset across the organization
• Manage the central Project Management Office (PMO), including staff supervision
• Serve as a key advisor to the ITS leadership team

Minimum Qualifications:
• Bachelor's Degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
• At least seven years of related professional experience
• At least five years of:

o Proven experience leading projects, services, and IT work management across a highly complex organization
o Proven ability to effectively collaborate and interact with all levels of staff, management, and executive leadership
o Demonstrated ability to evaluate the status quo and assess consequences of design/configuration decisions on current and future practices
o Tact, diplomacy and discretion in handling sensitive situations
o Sophisticated strategic thinking and reasoning skills, and the ability to utilize them in a highly complex environment
o Excellent oral and written communication skills, including the ability to synthesize large amounts of complex data for a general audience
o Proven competence in IT management and supervision
o Proven work experience across all aspects of enterprise technology architecture and operations
• Excellent organizational leadership, communication, and interpersonal skills
• Strong planning and time-management skills
• Commitment to serving the needs of a diverse population and fostering an inclusive environment
Preferred Qualifications:
• Certifications in Project Management, Enterprise Architecture, and/or Service Management (ITIL)
• Master's or other advanced degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
• Higher Education experience

Additional Information:
Professional Rank and Salary Range: Associate for University Systems Analysis, SL-5
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at
Please apply online via

Application Instructions:
Applicants MUST submit the following documents:
• Resume
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• Names and contact information for 5 references
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: May 10, 2018


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Position type:  Full-Time
Company Name:  University at Albany
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